Starting today, June 10, 2012, Sprint will be charging customers a fee of $15 to have their phone number changed. The fee will only be applied when a customer calls in to customer care or visits a Sprint store for the service.
While $15 is pretty steep, I don’t think people actually use the service that much. Fortunately however, Sprint has a way for you to avoid this charge at www.sprint.com. Check out the “quick and easy” instructions below.
1. Login to www.sprint.com
2. Click on My Preferences tab
3. Click on Change phone number under ‘Things I can manage online - account’
4. Follow the steps to complete your number change.
If for some reason you are not able to complete the self-service option, please chat with a Sprint chat agent for assistance.