Apple has finally spoken up about the poor battery issues that a lot of iPhone 4S users have been complaining about for weeks. The company has acknowledged that there are some bugs in iOS 5 that are “a small number of customers” to get less than expected battery life. It has to be noted that a small number of iOS 5 users could still be several thousand people. In a statement to AllThingsD, Apple said:
“A small number of customers have reported lower than expected battery life on iOS 5 devices. We have found a few bugs that are affecting battery life and we will release a software update to address those in a few weeks.”
Apple did not provide any additional information beyond that statement. So on one hand a lot of you can finally take solace in the fact that you are NOT in fact crazy. On the other hand, why has it taken Apple so long to respond and address this issue? The part that will probably agitate most folks is that fact that after taking so long to acknowledge the issue even existed, they are now saying that the update to fix the issue won’t be available for several weeks. Is it just me or have companies been really screwing up customer relations lately?
Another thing is that there doesn’t seem to be any real hard answer as to why some people experience the problem and others don’t, though it does appear to be tied to what carrier they are on, how they use their phone (heavy data users), and several other factors. The problems appear to vary based on what network a user is on, usage patterns and other factors. In the meantime there are have been a few tips on how to squeeze a bit more life out of your iPhone 4S by limiting notifications and turning off location based services that are constantly fetching your GPS location in the background.