So Sony’s “Welcome Back” Package is now live and in effect but we hear that some of you have been having some serious trouble. Have no fear, we have you guys covered. There seem to be quite a few people out there that have had some trouble, especially once they try to download their free games. Lots of folks are reporting that they downloaded the game but then when they go back it is not there. Here are some instructions that should get you back on track.
Note: In order to download two games at no cost, you must redeem them from the “Welcome Back” category. The individual titles are still available for purchase outside of the “Welcome Back Program”
Go to your XMB>PlayStation Network>Account Management>Transaction Management>Services List>SCEA Promotions.
Once you click on those, you should see the items that you redeemed. Click on Game 1 (or 2) and it will take you to the storefront with the game choices.
As always keep in mind that there are 77 million other PSN users trying to do the same thing you are right now so you might want to either wait to download your games since you have a month or wait till after hours after like 11pm or early morning when the load should be lower.
Let us know if this works for you.